Read Customer Service Reviews of scale.jobs | 6 of 12 - Trustpilot
# Scale.jobs Reviews
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## See what reviewers are saying
Every job I delegated to be applied to on Scale.Jobs has resulted in a rejection or no selection at all.
This has remained the outcome even after I upgraded to the resume customization option.
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Scale.jobs has saved me so much time applying for new positions.
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## Company details
### Written by the company
Scale.jobs pairs job seekers with skilled Human Virtual Assistants who handle the grunt work of job applications so you can focus on what actually matters.
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## I want to share my experience so far…
However, even after applying to around 500–600 roles, I haven’t received a single interview or any positive outcome.
This has been very disappointing considering the time, effort, and trust I placed in their process.
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## Good Experience
I was given a recommendation to use Scale.jobs and my experience so far has been great.
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## Updated Feedback on Scale.jobs After 150+ Applications
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After completing 150+ job applications through Scale.jobs, I want to share a more positive update.
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===I subscribed to Scale.jobs two days ago and so far I am underwhelmed by the product quality and execution.
I have run into multiple issues:
1) I am unable to edit my resume after uploading it.
2) When I upload my resume, the assistant often fails to download or retrieve it.
3) During the onboarding call scale team promised job applications would be submitted within 24 hours of delegation, but this has not been met.
This delay has already caused missed opportunities.
4) Applications are skipped when job portals require additional information beyond basic fields.
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At $70, tools like jobright.ai
already provide auto-apply features along with AI-generated resumes and cover letters.
In comparison, Scale.jobs charges $500 for resume customization add-ons and claims that applications are manually handled by a human team.
In the first 48 hours, I delegated 25 applications.
Only 12 were submitted.
The remaining 13 were not completed due to:
1) inability to download my resume
2) system errors
3) There team is not applying where applications that required additional details
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At this point, it feels like I am testing scale.jobs product rather than receiving a service.
My honest assessment: this is a good idea in concept, but the execution is not production-ready.
The product has potential, but there is a long way to go before it can justify the current pricing.
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They claim they refunded my money-after not performing services they promised, but provided none of them.
Said they would return my money said they processed my refund, said the refund was fully processed.
but they didn’t even ever start the refund process.
. I never got my money back on my credit card. Don’t believe their “guarantee”- it seems to be a scam.
#### Scale.jobs
scale.jobs•250 reviews
#### 4.5
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Some reviewers were not happy with customer service, noting frustrating issues with slow response times and unanswered emails.
Others experienced difficulties regarding coaching quality, mentioning unhelpful mock interviews or unprofessional behavior from their assigned mentors.
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### Scale.jobs
scale.jobs
Read Customer Service Reviews of scale.jobs - Trustpilot
# Scale.jobs Reviews
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Every job I delegated to be applied to on Scale.Jobs has resulted in a rejection or no selection at all.
This has remained the outcome even after I upgraded to the resume customization option.
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Scale.jobs has saved me so much time applying for new positions.
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Scale.jobs pairs job seekers with skilled Human Virtual Assistants who handle the grunt work of job applications so you can focus on what actually matters.
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Every job I delegated to be applied to on Scale.Jobs has resulted in a rejection or no selection at all.
This has remained the outcome even after I upgraded to the resume customization option.
I have only had them for about a month and there has been no luck in finding anything.
I am not hopeful this will work.
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Reply from Scale.jobs
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We reviewed your account carefully to understand what has happened so far.
At this stage, the account is still at a very early application volume.
We have submitted 55 applications in total, with one day accounting for 25 applications.
On most other days, the application volume has been only 1–2 applications because relatively few jobs have been added for our team to apply to.
Of those 55 applications, we have received 22 rejection emails so far.
Our review also found that 24 applications were a good match, 24 were a partial match, and 7 were not a strong match based on the available resume, skills and job requirements.
We also want to clarify that the resume customization add-on was added later, so only 19 of the 55 applications were submitted after that service was activated.
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1000+ jobs applied, 0 call backs.
Did not serve the purpose.
The platform is very buggy.
Its the Gemini AI model customizing the resumes and not a human.
Job search algorithm is relatively weak compared to other platforms.
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Reply from Scale.jobs
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Scale.jobs is designed to remove the repetitive work of finding and submitting applications so clients can spend more time on networking, referrals, interview preparation, and skill-building.
We do not promise interviews or job offers, but we are responsible for accurate targeting, consistent execution, and a reliable platform.
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Otherwise, please email us at hi@scale.jobs with your registered account name and email address so I can personally audit your history and make things right.
Read Customer Service Reviews of scale.jobs | 9 of 10
# Scale.jobs Reviews
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Considering 146 reviews, reviewers overwhelmingly had a great experience with this company.
Customers deeply appreciate the exceptionally well-organized platform, clean interface, and the seamless application process that consistently saves significant time during daily job hunting.
Many people frequently praise the highly responsive staff members and the genuinely personalized support provided throughout their entire professional journey.
However, some customers also noted that certain job recommendations were completely mismatched and unfortunately did not align well with their professional profiles or specific industries.
A few other reviewers experienced frustrating communication delays and ultimately received zero interview callbacks after numerous automated applications were submitted on their behalf.See more
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Scale.jobs pairs job seekers with skilled Human Virtual Assistants who handle the grunt work of job applications so you can focus on what actually matters.
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Scale.jobs is an outstanding platform for job applications, offering a swift and efficient process.
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I had a fantastic experience with Scale.jobs!
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With Scale.jobs, I was able to focus on my work and skill development while they handled the entire application process for me.
