What users actually complain about with Jack & Jill
9 recurring issues
Bad experiences reported by users
Unexpected charges reported
Frustrating user experience
Privacy/data leak concerns
Overpriced relative to value
Refund disputes reported
Scam complaints surface in reviews
Unreliable performance reported
Feels like a waste of time
Distilled from 11 real reviews and independent write-ups below, ranked most critical first. Every claim links to its source.
Jack & Jill review signals
3 critical3 mixed5 positive
3 of 11 indexed reviews lean critical. Updated October 2026.
The complaints, in reviewers' own words
11 sources
Most critical first. Each entry links to the original review.
Criticaltrustpilot
Jack & Jill Reviews | Read Customer Service Reviews of jackandjill.ai
Jack & Jill Reviews | Read Customer Service Reviews of jackandjill.ai
1. Business Services
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# Jack & Jill Reviews
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## Review summary
Looking at 206 reviews, reviewers had a great experience with this company.
Customers frequently praise the intuitive platform and find the conversational recruitment features exceptionally helpful for discovering relevant career opportunities.
Consumers genuinely enjoy the smooth interactions, noting that the innovative tools significantly streamline the overall job hunting process.
However, some reviewers were not happy with the software, explaining that it occasionally freezes, loses context, or suggests irrelevant positions.
A few other people also felt that the system can be overly glitchy and frustratingly difficult to navigate when trying to complete applications.
Some users mentioned encountering technical limitations and experiencing unexpected difficulties while attempting to communicate or set up interviews through the service.See more
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## Waste of 10 months hoping JackandJill would improve and do what it promises
The first 15 min coaching call was useful and supportive.
Since then I have found a lot of issues.
In 10 months I have never had a Jill job offered to me.
I learned recently it is because my profile was incomplete.
Jack filled in my profile automatically when I signed up and I did not know this was an issue.
It also runs on an "this" or "that" model so if you are trying to job hunt for roles across industries, remote vs in person, every time you ask it to search for a new criteria it throws out everything else and only searches for things in the new criteria.
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It can give bad advice and has told me to write cover letters and profiles with very smarmy inapporpriate language.
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It forgets things even within a 15 min chat.
It makes assumptions about your experience and seniority and then will recommend only jobs in that area even if it is not appropriate.
It constantly tells me to apply for jobs in regions I do not qualify for, ineligible locations, or presents jobs as "fresh" when they were posted 14 days to 45 days ago!
I dont think it is a scam or a danger but it is a huge waste of time for it's black and white algorithms, horrible memory, and inability to allow multiple search criteria for a job hunter across industries, different resumes, experience levels, and up to date postings.
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## Deceptive job ads that you cannot apply for on the Jack & Jill site
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I think the idea of candidates submitting profiles and waiting for a recruiter to get in touch is strong, but making people click through and sign up to Jack & Jill only to be told they need to apply directly is just a waste of time.
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## Break-through tool for job clarity, search and preparation
Jack & Jill is a break-through, innovative tool for job clarity, searching and preparation.
# Jack and Jill Plumbing2.1 (11 reviews) ClaimedOpenOpen 24 hoursSee hours
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Rochester, New York and the surrounding areas, Jack & Jill Plumbing LLC is the most reliable and
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Overall rating11 reviews
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Jack and still will charge you $500.00 to replace the orange shut off value to a ball IPF value.
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Do not call them for plumbing repairs..
Owner has no concept of pricing and will be out of business with in two year.
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So far I am not impressed with them.
we called them on Thursday and they said they set an appointment for yesterday (Friday).
I get a phone call an hour and half AFTER my scheduled time telling me there is an emergency and they can't com.
the woman I spoke to was rude and didn't seem to care that I am not able to take a shower or flush
my toiler.
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I wouldn't recommend this company to anyone.
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We had Adam come by on a Friday to look at our toilet that was running, our sink that wasn't draining well, and our tub that was dripping.
He turned the faucet in the tub harder and it stopped running!
He told us that i order to fix the sink, we needed a new one, and he fidgeted with the toilet until it stopped running.
He only charged us $74 which seemed okay.
But a couple of days later the toilet was running again and the tub was dripping.
So, on Monday we had him come back.
This time he said we needed a new toilet and tub.
He said the toilet needed a new fill valve that was impossible to find because the toilet was a Toto and their parts were rarely available, and the new tub would cost $5800.
The tub drip is minor, but the toilet running is so bad that the Monroe Co Water Authority had sent us a letter telling us that we needed to look into it.
With Adam in front of me, I called the contractor friend who had originally installed the toilet and Adam changed his tune a bit.
He called his boss about getting the part for the toilet and learned that not only was one available at Home Depot, but he actually had one in his truck.
Then he told me he could replace the fill valve for $250.
When I balked, he asked me what I wanted to spend.
I told him that I had replaced fill valves on my own for under $100.
So her changed his offer to $200.
I asked him if he would discount me the $69 I had paid on Friday, and he said no, so the total bill would be $269 plus tax.
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I then told him I wanted to wait to find out from my friend if he had any other suggestions, and he said that would be fine, but he'd need to charge me an additional $69 for a service visit that day.
He added that if I refused to pay that, then our association would be over.
I opted to not pay him the additional $69 and will wait for a better solution.
I have since looked up the cost of fill valves and they are available at Home Depot or Amazon for $28.
My conclusion is that he/Jack and Jill are less than honest, manipulative, and over priced.
I also will try to get my original service fee back.Helpful 0Thanks 0Love this 0Oh no 0
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WAYYYYYYY overpriced !!!
The consult was $75 with tax and then a quote of 3k to fix a shower that overflows ???
Price gouging at its finest!!
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When I asked for an itemized bill I was refused.
The office manager I dealt with was very unprofessional.
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We had a plugged toilet that just wouldn't unplug.Matthew from Jack & Jill plumbing came & unplugged the toilet quickly.
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This place is horrible and DON'T recommend to anyone.
My Aunt had a leak in her hot water heater she lives in a mobile home and called this company to help her out since the one that usually does this stuff her husband is currently in the living room in a hospital bed dying from cancer.
When they showed up she told them to be careful as the floor was weak from the leak the technician completely disregarded her warning and fell through the floor then left it with an unsafe condition for her newly installed hot water heater and told her oh well.
All while charging her over 2000 dollars and left her with more repairs due to their negligence.Helpful 1Thanks 0Love this 0Oh no 1
# Jack & Jill Reviews
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## Review summary
Looking at 206 reviews, reviewers had a great experience with this company.
Customers frequently praise the intuitive platform and find the conversational recruitment features exceptionally helpful for discovering relevant career opportunities.
Consumers genuinely enjoy the smooth interactions, noting that the innovative tools significantly streamline the overall job hunting process.
However, some reviewers were not happy with the software, explaining that it occasionally freezes, loses context, or suggests irrelevant positions.
A few other people also felt that the system can be overly glitchy and frustratingly difficult to navigate when trying to complete applications.
Some users mentioned encountering technical limitations and experiencing unexpected difficulties while attempting to communicate or set up interviews through the service.See more
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## I would not recommend it
However, my experience quickly deteriorated.
I started receiving job roles, but they didn’t really match my criteria.
I provided additional feedback, but then Jack began sending roles that didn’t even exist.
When I questioned this, the answers were vague, often referencing past positions or saying things like “this was your favourite company and they had this role before,” without real substance.
Some of the links to roles were empty, and other roles were completely unrelated, such as soft developer positions that weren’t relevant to my field.
At one point, Jack mentioned that Jill would keep me updated on my progress and support my applications, but this never happened.
When I asked about it, I received vague responses again.
Overall, it felt disorganised and unreliable.
The system seems to get stuck on one or two criteria and cannot progress further.
I used this for about three months, but it only added to my stress rather than helping me.
Unfortunately, I would not recommend it.
Loads of reviews giving this 1/10 and it's really not that bad.
It's probably better than a lot of the most recent Adam Sandler stuff, definitely better than murder mystery.
Some down right corny jokes but they're still funny, lots of slapstick and Al Pacino is great, such a good sport.
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### Jack & Jill is a Mediocre Sandler Movie
I'm a big Adam Sandler fan, but Jack & Jill was a mediocre effort.
The film had some laughs (mostly captured in the trailers), but the movie was stalled by too many somber stretches with Jill (sister played by Adam Sandler) and the forced scenes with Al Pacino.Sandler's regular cast of sidekicks (his cross-eyed friend, the dumb guy, Rob Schneider, David Spade) filled the movie.
They provided a few funny moments, but most of their scenes bombed or were pointless.The oddest role was Al Pacino playing a desperate Al Pacino.
His scenes seemed to drag on with no purpose.
The scenes were difficult to endure, as he tried to romance Jill (female Sandler).The movie had many, many celebrity cameos, which are fun to see and even better if they are funny or add to the movie.
Johnny Depp & Shaq were two of the better cameos.Overall, the movie probably isn't worth a movie ticket.
Jack & Jill is more of a Netflix rental down the road.
Or, better yet, check out a funnier old school Sandler film like Happy Gilmore, or one of his better relationship films like 50 First Dates or Just Go With It.
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Jack and Jill is not a very good film, it is very silly and childish but I don't think it's the disaster people scream about.
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Sadly Sandler is not really pulling it off too well in this film and for that reason among many others this film is bad.
It's plot was pretty thin but yes there was some plot that tried to put it together even if done badly.
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So overall and trying my best to be objective its a 5/10.
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Jack & Jill, while slapshtick - literally, shtick - it still offered enough genuine laughs to be a funny, of the genre flick.
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Overall, Jack & Jill is a solid big budget comedy headed up by a talented production team featuring a slew of winning cameos that you won't have to look hard to spot.
# User reviews
## Jack and Jill
### "Eh" movie and definitely not for kids.
Parents if you have kids, don't take them to this.
It's incredibly offensive and just....
not child appropriate.
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On another note, the movie sucked pretty bad....
there was harsh/rude humor that gave you that "OMG" feeling and less than a handful of chuckles.
Jack & Jill AI Pricing 2026: Jill's 10% Fee vs Alternatives - HeroHunt.ai
In Britain and Europe, Jill is a success-fee recruiter: companies pay **10% of first-year salary**, only when Jill makes a hire, with a full refund if the hire leaves in the first three months - Jack & Jill Pricing.
In the United States, since late summer 2026, Jill is a subscription: a free **Meet Jill** tier, then **Hire Jill** at **$199 per role per month** on annual billing or **$249** month to month, with no success fee however many people you hire - Jack & Jill US Pricing.
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This guide breaks down **both Jack & Jill price lists**, the clauses in its Platform Terms that change what you actually pay, worked cost examples for a UK and a US hire, where Jill wins and where it falls short, and the **seven strongest alternatives** with verified 2026 prices, from contingency agencies to pay-on-hire agents and flat-rate AI sourcing tools.
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He founded HeroHunt.ai, an AI Recruiter used by more than 15,000 recruiters that competes with Jill for the same hiring budgets, so he has read Jack & Jill's terms with a competitor's eye.
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Jack & Jill is a **two-sided AI hiring marketplace**, and its price only makes sense once you see which side is paying.
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Paraform's recruiter marketplace typically charges 20 to 25% of first-year salary, or $30,000 to $37,500 on this role - Jack & Jill vs Paraform.
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## 6. The 7 Best Jack & Jill Alternatives in 2026
The right alternative depends on **which of Jill's two models** you are comparing against.
If you like the European success fee, the closest alternatives are other pay-on-hire options, from agencies to marketplaces to fillmore.
If you like the US subscription, the closest alternatives are AI sourcing tools that charge a flat monthly price.
The seven below cover both camps, ranked by how closely they match what a Jill buyer is actually trying to do, with HeroHunt.ai listed last as our own product.
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In the US, Jack & Jill's own pricing page puts agency fees at 20 to 30% of first-year salary, and fractional-recruiting provider Dover cites a similar contingency band of 15 to 30% - Dover.
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On the other are subscriptions (Jill's US plans, Juicebox, Pin, HeroHunt.ai, LinkedIn) that charge a fixed monthly price whether or not anyone is hired.
5 Best Jack & Jill Alternatives in 2026 (AI Recruiting Agents)
5 Best Jack & Jill Alternatives in 2026 (AI Recruiting Agents) | Navii
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# The best Jack & Jill alternatives in 2026
The closest Jack & Jill alternative is Navii — both use AI conversations to match candidates with roles, but Navii's conversation is 3x deeper (30 minutes vs. 10), builds a persistent professional agent, and works globally in 30+ languages rather than only London and San Francisco.
Boardy is an alternative for AI-powered networking introductions, Wellfound for direct startup job access, and LinkedIn for self-directed search at maximum scale.
Jack & Jill pairs a candidate-side AI agent (Jack) with an employer-side AI recruiter (Jill), matching through 10-minute conversations — currently focused on startup roles in London and San Francisco.
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## How we chose
We prioritized platforms that solve the same problem as Jack & Jill — getting matched to roles without grinding through applications — then compared conversation depth, geographic coverage, persistence of representation, and the employer-side model.
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## Frequently asked questions
### What is the best alternative to Jack & Jill?
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### Is Jack & Jill available outside London and San Francisco?
Jack & Jill currently focuses on London and San Francisco, primarily for Seed to Series C startup roles.
Jack & Jill: AI Recruiter With Warm Intros - workinsiders.com
# Jack & Jill
## Bottom line
Jack & Jill pairs Jack, a free AI career agent for candidates, with Jill, an AI recruiter that introduces employers to opted-in people from Jack's network.
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## How Jack & Jill compares
See all Jack & Jill alternatives, with what each one does differently and a head to head for every pairing.
|Tool|Free tier|From|MCP|API|Compare|
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|**Jack & Jill** (this tool)|✓|$199/slot/month|–|–| |
|Pin Pin is a self-serve AI sourcing tool from $99/mo that sends outreach sequences; Jill prices per role and makes warm, opt-in intros instead of cold emails.|✓|$99/mo|✓|–|Compare|
|Dover Dover pairs a free ATS with paid sourcing help; Jill is an AI agent that recruits from its own opted-in candidate network and syncs to Ashby.|✓|Free ATS, paid sourcing|–|✓|Compare|
|Juicebox Juicebox lets your team search and email public profiles at scale; Jill focuses on candidates who already opted in through Jack, with public profile search as a secondary option.|✓|$99/mo|✓|–|Compare|
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## Frequently asked questions
What are alternatives to Jack & Jill?
Jack & Jill alternatives worth comparing are Pin, Dover and Juicebox.
Jack and Jill AI Review: AI Recruiting That Actually Works ...
**Jack & Jill** is a London-based AI recruitment platform founded in early 2025 by Matthew Wilson and Saaras Mehan.
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#### vs. LinkedIn
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It relies on candidates to apply and employers to post, leaving both sides to manage the process manually.
Jack & Jill eliminates the application step entirely and introduces candidates directly.
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#### vs. Traditional Recruitment Agencies
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Jack & Jill charges 10% only on successful hires and delivers introductions within minutes.
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#### vs. Job Boards (Indeed, Reed)
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Jack & Jill replaces the entire job search workflow — not just the discovery step.
#### vs. Mercor
The closest direct competitor in the AI recruiting platform space, Mercor raised $100 million in 2025 and focuses heavily on technical roles.
Jack & Jill’s broader scope across industries and its dual-agent model position it differently — more generalist, more conversational, and more focused on long-term career relationships than single-transaction matching.
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The closest alternatives are LinkedIn (broader network, but manual process), traditional recruitment agencies (more human touch, significantly higher fees), Mercor (strong for technical roles, US-focused), and standard job boards like Indeed (large listing volume, no matching or coaching support).
Jack & Jill’s main advantage over all of them is the combination of free candidate tools, direct introductions, and a success-only pricing model for employers.
Jack & Jill AI Review 2026: Free, But What's the Catch?
## TL;DR
- **ResumeUp.AI is the best alternative** if you want a resume + job search solution you own.
It scores against the exact job you paste in, shows the keywords you're missing, and gives you a downloadable file you can send anywhere.
## Quick Comparison: Jack & Jill vs ResumeUp.AI
|**Feature **|**Jack & Jill**|**ResumeUp.AI**|
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|Best for|Free coaching and getting in front of their employers|Building a resume you can send anywhere|
|Price|✅ Free for job searchers|$29/mo, or $8.25/mo annual|
|What you end up with|⚠️ A profile inside their system|✅ A resume file you own|
|Resume feedback|✅ Section-by-section coaching|✅ Scored with one-click fixes|
|ATS score vs exact job|❌|✅ Scored against the job you paste|
|Resume templates|❌|✅ 20+ with full customization|
|Direct editing|❌|✅ Full control|
|Cover letters|✅|✅ With a cover letter|
|LinkedIn optimizer|❌|✅|
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|Job tracker|✅|✅|
|Auto-fill applications|❌|✅ Chrome Extension|
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Jack & Jill is an AI hiring platform with two sides.
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## What’s the Best Alternative to Jack & Jill?
The best alternative to Jack & Jill is ResumeUp.AI.
Jack & Jill is good at telling you what’s wrong with your resume.
ResumeUp.AI fixes it and hands the file back to you.
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Jack & Jill builds you a profile instead, and that profile stays inside its system.
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Jack & Jill only reaches the companies hiring through Jill.
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Jack & Jill wins on price.
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## Which Should You Choose?
### Choose Jack & Jill If
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Jack & Jill is worth your time for the coaching alone, and it costs nothing.
### Jack & Jill
Jack & Jill uses conversational AI to reinvent recruitment through a two-part system.
Jack interviews candidates for 20 minutes to build profiles and recommend jobs.
Jill works with employers to match qualified candidates.
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The tradeoff: Jack & Jill focuses on matching and profiling, not screening your existing applicant flow.
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## Feature Comparison: Paradox vs Top Alternatives
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Jack & Jill